Terms and Conditions for Mother's Day Flowers
Welcome to our Mother's Day Flowers service. Before placing an order, please carefully read and understand our terms and conditions. By using our service, you agree to comply with and be bound by the following terms.
Order Placement
When you place an order for Mother's Day flowers, you agree to provide accurate and complete information. This includes the recipient's name, address, and contact details. We reserve the right to refuse or cancel any order if the information provided is found to be inaccurate or incomplete.
Payment Terms
All payments must be made in full at the time of placing the order. We accept various payment methods, including credit cards, debit cards, and online payment systems. Your payment information is processed securely, and we do not store sensitive payment details.
Delivery Policy
Our goal is to ensure timely delivery of Mother's Day flowers. Please review the following delivery terms:
- Delivery Window: Orders must be placed at least 48 hours before the desired delivery date to guarantee timely arrival.
- Same-Day Delivery: Available for orders placed before 2 PM local time. Additional fees may apply.
- Remote Areas: Additional charges may apply for delivery to remote or hard-to-reach locations.
We are not responsible for delays caused by unforeseen circumstances, such as extreme weather conditions or logistical issues.
Incorrect or Damaged Orders
If you receive an incorrect or damaged order, please contact our customer service within 24 hours of delivery. We will arrange for a replacement or a refund, depending on availability and the nature of the issue.
Cancellation and Refunds
You may cancel your order within 24 hours of placement without incurring any charges. To cancel, please contact our customer service team as soon as possible.
Refunds will be processed within 7-10 business days after the cancellation request is approved. Refunds will be issued using the same payment method used for the original purchase.
Substitutions
In the event that a specific flower or product is unavailable, we reserve the right to substitute it with a similar item of equal or greater value. We strive to maintain the quality and aesthetic of your order with any substitutions.
Intellectual Property
All content, including images, text, and logos, related to our Mother's Day flowers service is the property of our company and is protected by copyright laws. Unauthorized use or reproduction of our content is prohibited.
User Responsibilities
As a user, you agree to:
- Provide accurate and truthful information during the ordering process.
- Use our services for lawful purposes only.
- Respect the intellectual property rights of our company and others.
Limitation of Liability
Our liability is limited to the total amount paid for the order. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
Force Majeure
We are not responsible for delays or failures in delivery due to events beyond our control, including natural disasters, wars, pandemics, or acts of government.
Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for processing orders and improving our services. We do not share your information with third parties, except as necessary for order fulfillment.
Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Amendments
We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms periodically for any updates.
Acceptance of Terms
By placing an order for Mother's Day flowers, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
